Dimension Data > Next-generation data centre > Data centre challenges: I’m not in the business of IT; I need to focus on my core capabilities

Data centre challenges: I’m not in the business of IT; I need to focus on my core capabilities

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Kevin Leahy | General Manager – Group Data Centre Business Unit | Dimension Data

Kevin Leahy | General Manager – Group Data Centre Business Unit | Dimension Data

We recently challenged our data centre professionals to come up with their top five data centre-related pain points − based on their experiences and conversations with clients −and provide some practical advice for overcoming them. In this series of blogs, Kevin Leahy, Dimension Data’s Group General Manager for Data Centres and Frank Casey, Dimension Data’s Group Director, Managed Service for Data Centres share some of the pain points at the top of their lists:

Are you keen to invest less time and money in IT processes − and more on core business applications? Managed services can provide a remedy. Typically, managed services providers have:

  • invested significantly in their facilities, over a long period
  • implemented industry best practices and standards, resulting in high levels of automation – so you don’t need to invest in developing your own

Once you have highly automated processes in place you can spend less time focusing on the technology itself and more on finding ways to align your IT organisation with the business. A managed services provider also provides relief from the headache of finding, hiring, and retaining scarce technical talent. So it’s not just about asking yourself ‘What don’t I want to do anymore?’ You also need to consider what higher-value activities you could be performing instead.

Fear of being ‘locked in’ to a contract and losing architectural control makes some IT leaders hesitant about going down this path. The longer-term benefits that this approach promises in theory are often held back by businesses’ concerns about their ability to extract themselves from contracts that they feel are no longer serving them well. This is where the value of standardisation comes into play – particularly when you’re considering cloud services. My advice is to look for a partner that:

  • implements open standards
  • has built its cloud platform on the same enterprise-grade architecture and technologies that reside within your own data centre

Learn about Managed Services for Data Centres and how you can overcome this #datacentrechallenge

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