Going mobile: How enterprises can determine their mobile requirements
People today are always on and always connected — they email, text, tweet, Facebook message, etc. And more often than not, people communicate through these channels while on the go. In our 2011 visual communications survey, 46.4% of polled organizations reported between 10 – 20% of their employees work remotely. Further, we found that 21.3% of people are travelling 3-5 times per week. To stay connected and effectively complete their jobs while on the move , today’s workforce is relying on mobile technologies, from smartphones to tablets to video communications to cloud computing/virtualization – which allows workers to do almost anything on their mobile devices; they no longer need the storage capacity or processing power of PCs like they used to. The way business is conducted is changing.
For companies, deciding whether to embrace and adopt the latest mobile technologies is no longer an option, it’s an expectation. But many organizations have no idea where to begin. To start, businesses should make sure they clearly understand their current IT and business environment, and identify where they want to be and where they need to be.
To start the conversation, there are a few key questions you must ask — I’d recommend you look at this from two perspectives – what you want today and where you want to be in three years:
Identify key requirements to support a mobile workforce:
- What proportion of the workforce is mobile?
- How quickly should employees be able to respond to customer and business imperatives?
- How dependent is employee/user decision making and task execution on access to central application and data?
- How important is it that you are able to communicate with employees immediately?
Determine key requirements for integrating mobility with your key business processes:
- To what degree is your means of production (i.e. product lines) fixed?
- What is your requirement to support dynamic moves, additions and changes in your workforce?
- How dependent is the organization’s fulfillment on mobile access to applications and data (such as product inventory)?
- How important is it that you are able to locate movable assets immediately?
These questions will help you identify your basic requirements and help you as you develop your enterprise mobility strategy. To gain greater insight, check out my latest report in InformationWeek Analytics.
Nadeem Ahmad [contact]
Global Technology Director