Dimension Data > Healthcare > So… What Do You Do?

So… What Do You Do?

Jason Brandt| Healthcare Practice Manager| Dimension Data Healthcare

Jason Brandt| Healthcare Practice Manager| Dimension Data Healthcare

In both my professional and social circles (which blend together more and more often), I get asked this question. A lot. I’m sure we all hear it rather frequently. It’s an easy question to fall back on in the spirit of small talk, and one that most of us are prepared to answer with ease. It’s our “elevator pitch.” To a great extent, a part of our identity as a person. Coming from a technology sales background, it’s been engrained in me to wax poetic about how “my organization enables technology solutions to improve caregiver efficiency, enhance the patient experience, and deliver better outcomes.” After all, “at Dimension Data, we connect people, process, and technology to improve patient care.”

That’s great and it’s all true.

But it may not be about what we do.

Come again? Isn’t that what this is about? Advancing healthcare through the use of technology? Absolutely. And there are no cutting corners. Your product or service must be top notch. To that end, clients and industry contemporaries will commonly ask me what we do that makes us successful.

But it may not be about what we do.

Indulge me for a few minutes by watching this TED talk. Simon Sinek does an incredible job describing why organizations are successful, and why others are not. After watching it myself, it became abundantly clear that his oft-repeated mantra was true of the Dimension Data Healthcare practice, and of me as an individual.

It’s not what we do, but why we do it.

Every single member of our healthcare practice is driven by their passion for healthcare technology’s ability to affect people’s lives. That is powerful.

Is it good that we offer “resilient, available, compliance-enabling infrastructures for your clinical applications?” Sure. Is it even better that we “reduce the miles between patient and provider through the use of video technology?” You betcha. What about our ability to “deliver critical, actionable, patient-centric data to the right person, on the right device, at the right time?” Without a doubt. Remember that having a quality product is critical to your success. But if we’re not compelled by something bigger than results, we’re selling ourselves (and our clients) short.

So… how about you? What drives you? What obsesses you? What are you passionate about?


Find out why you do what you do, and you will find success.