Data centre challenges: My IT processes don’t cater for both on-premise and cloud-based data centre infrastructure
We recently challenged our data centre professionals to come up with their top five data centre-related pain points − based on their experiences and conversations with clients −and provide some practical advice for overcoming them. In this series of blogs, Kevin Leahy, Dimension Data’s Group General Manager for Data Centres and Frank Casey, Dimension Data’s Group Director, Managed Service for Data Centres share some of the pain points at the top of their lists:
#Datacentrechallenges: My IT processes don’t cater for both on-premise and cloud-based data centre infrastructure.
IT processes can create a significant headache if you’re looking to take advantage of transformational technologies. That’s because process requirements change significantly when you go down this path.
Have you defined processes and documented standard operating procedures for your existing infrastructure? What’s the process when systems need to be shut down and then brought back online in the event of a test or, worse still, a disaster? Without this level of insight and detail, it’s very difficult to automate specific processes and reduce the level of human effort required to run your operations. This in turn hampers your ability to take advantage of technologies such as virtualisation and, of course, cloud, which is founded on the notion of self-service.
To overcome this challenge, organisations are increasingly, looking to engage the services of cloud and managed services providers, as this enables them to access ‘built-in’ automation. These providers have already made the necessary investment in standard frameworks and operating procedures, and apply industry-certified processes, all of which drive high levels of automation. By using their services, you can benefit from this automation without having to make the same investment in time, money, and resources. In addition, you only pay for the services you use, when you use them, and you don’t need to worry about network quality of service.
When selecting a partner, consider selecting one that also has consulting and systems integration capabilities. As part of this process, it’s likely that you’ll need some guidance on which workloads are ideal initial candidates for virtualisation or a move into the cloud, and which should remain on-premise.
Learn about Managed Services for Data Centres and how you can overcome this #datacentrechallenge
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