3 ways mobility impacts your organisation …and how to make it work for you
What was the first thing you did this morning? Check your emails, update your social media, read this blog from your work device? At home? In a coffee shop? In transit?
There’s no question we’re connected to our technology. It’s not only changed the shape of where we work – but also how we work. Over 37% of the total global workforce are mobile workers, with around 880 million of them in Asia Pacific. And that figure’s growing …
With an expected 5.4 billion connected devices in Asia Pacific by 2020, this blurring of personal and corporate environments is going to continue to evolve, bringing challenges for business in general and IT departments in particular. How is the mobile worker impacting your organisation?
① Mission Impossible?
Mobile workers have a range of options for communication: phone, email, SMS, video, WhatsApp, LINE, WeChat and many more. Similarly, there are a number of device, OS and form factor options: traditional corporate devices, task specific handhelds (like scanners or sensors,) along with BYO Macs, tablets, smart phones, and many more.
Different devices, different operating systems and different functions; but all connected and all owned by one user. One user who demands access to corporate data and applications in order to be productive. Challenge much?
② Planet of the Apps
Your typical exec spends more time out of the office, keeping in touch via voice, and increasingly, applications.
Once an employee has enabled personal devices for work, they start using mobile apps to communicate with people and enhance productivity. And whose responsibility is it to support the integration of these apps with corporate systems? Especially when you no longer have control of the underlying operating system? And how do control the data that lives in these apps and attached to people’s email?
③ Walking the (Security) Line
With more than 65 different versions of data protection laws around the world, the biggest challenge is often finding the balance between ensuring compliance and leveraging the benefits of employees having access to necessary information, wherever they are. How can you ensure the security of data, both at rest and in transit, while retaining the ease of use of services like Dropbox and WhatsApp?
Mobility means complexity, yes, but also opportunity for increased productivity, revenue growth, and competitive advantage. Implemented correctly, end-user technology can provide the platform to reap these benefits whilst retaining the level of control and compliance your organisation requires.
Want to find out how? Read more in the Dimension Data white paper, The mobile worker: connectivity and convergence: The explosion of mobility in Asia Pacific.